Being the best tool in a travel agent’s arsenal, Qrobo saves you time and money and leaves your customer smiling.
As per a report put out by the World Economic Forum, the airline industry has been severely impacted by the raging COVID-19 pandemic. What’s worse, the pandemic’s trajectory has become quite unpredictable, leading to airlines losing control over their operations. Cancellations and changes in flight timings have consequently become a way of life, and it is expected that this trend will continue for the foreseeable future.
As a travel agent, you are probably secure in the belief that your role extends only to making the flight booking for your clients and that what happens afterward is for the airline to deal with.
This could not be further from the truth.
Automation—the Need of the Hour
The challenges faced by travel agents in the face of increasing flight cancellations & delays raises a serious question:
Can the process of informing passengers be automated, saving travel agents a ton of time and money?
Qrobo is the answer that we have come up with after intense brainstorming and execution by the travel industry experts who make up the development team of our company.
What Qrobo can do for you
Qrobo intelligently identifies the flights that have been affected by scanning travel agents’ email and GDS updates and automatically notify the agent so that they can personally inform the passengers of the disruption.
You can integrate the solution with your existing booking engine, which will ensure that passengers do not show up at the airport earlier or later than they must. Also, when a passenger is informed promptly, he/ she is much less likely to become frustrated and make their bookings through another agent and with a different airline.
Qrobo will be a fantastic addition to your booking engine that will massively help you build customer loyalty and save money and time.
If you are interested in knowing more, you can reach us at firstname.lastname@example.org.