Overview
A South Asia-based Travel Management Company (TMC) faced challenges in managing corporate travel bookings efficiently due to manual processes, frequent booking failures, and revenue loss due to fluctuating fares. After implementing AgencyAuto’s advanced automation features, they achieved:
- 25% increase in revenue through better fare management and booking efficiency.
- 40% faster booking process, leading to higher client satisfaction.
- 30% reduction in operational costs by eliminating manual errors and automating approvals.
This case study explores how AgencyAuto helped this TMC optimize its travel booking operations and boost profitability.
The Challenge: Inefficiencies in Corporate Travel Management
The TMC served corporate clients across industries, handling thousands of bookings per month. However, they struggled with:
- Revenue Loss Due to Fare Changes – Airline fares would fluctuate before approvals were completed, leading to higher costs or booking failures.
- Slow Booking Process – Manual approvals and transaction password entry delays resulted in missed flight deals.
- High Operational Costs – The finance and operations teams spent excessive time on manual reconciliation and error corrections.
- Poor Customer Experience – Corporate clients faced frequent delays, leading to frustration and low retention rates.
They needed a fully automated solution to speed up approvals, payments, and ticket issuance while ensuring fare stability.
The Solution: Implementing AgencyAuto for Complete Automation
The TMC adopted AgencyAuto’s Corporate Booking Tool, integrating key automation features to eliminate inefficiencies and increase revenue.
Key Features Implemented:
- Auto-Transaction Password Entry – Eliminated manual password entry after approval, ensuring instant payment processing and ticket issuance.
- Fare Session Lock – Secured fares for a higher duration, preventing price fluctuations while corporate users completed their bookings.
- Multi-Level Approval Automation – Streamlined corporate travel workflows, reducing delays caused by manual interventions.
- Real-Time Reporting & Analytics – Provided clear visibility into travel spend, revenue impact, and operational efficiencies.
The Results: Increased Revenue, Faster Bookings, and Cost Savings
Within six months of implementing AgencyAuto, the TMC achieved remarkable improvements:
Revenue Growth & Cost Savings:
- 25% increase in revenue by locking in the best fares before airline price changes.
- 30% reduction in operational costs due to automated workflows eliminating manual errors.
Efficiency & Speed:
- 40% faster booking process as approvals, payments, and ticketing happened instantly.
- 100% elimination of booking failures caused by incorrect or forgotten transaction passwords.
Customer Satisfaction & Retention:
- Corporate clients reported a 35% improvement in booking speed and overall service quality.
- Higher client retention rates due to seamless, automated travel management.
Conclusion: Why Automation is the Future of TMCs
By adopting AgencyAuto’s automated travel booking system, this South Asian TMC successfully:
- Increased revenue by 25% through better fare management.
- Cut operational costs by 30% by eliminating manual interventions.
- Accelerated booking speed by 40%, improving customer experience.
For TMCs looking to scale, improve profitability, and enhance corporate client satisfaction, automation is no longer an option—it’s a necessity.
Call to Action: Transform Your TMC with AgencyAuto
Is your TMC still relying on slow, manual processes for corporate bookings?
Schedule a demo today and discover how AgencyAuto can increase your revenue, streamline your operations, and boost client retention.
