In today’s world travel agency software is essential for travel agencies for streamlining business travel booking processes. Travel agency software will allow travel agencies handle travel bookings, logistics, monitor expenses, and much more.
Business travel industry is a rapidly growing industry, and the demand for travel agency software is also increasing day by day. But Effective management of business travel operations is a big problem for both large and small travel agencies.
Most of the travel agencies around the globe these days prefer automated processes rather than manual processes. As a result most of them go for travel agency software to effectively streamline their complicated business travel booking process, to increase efficiency, to monitor travel expenses, and to give their customers better travel experiences.
Today in the IT market there are a wide variety of travel agency software. But it is very critical for a travel agency to choose the best travel agency software. In this article we have covered some of the key elements to be considered while choosing a travel agency software to solve the complexity of business travel operations.
Summary
- Customer Contract Management
- Revenue configuration
- Tax configuration
- Multiple currency and Billing Entity
- Profile Management
- Approval workflow
- Low fare recommendation
- Corporate Fare (Comparing with other fares)
- Purchasing multi product shopping engine
- Customer behavior analysis
- Corporate Wallet
- Supplier Management
- Instant Invoices
- Real Time communications
- Custom business reports
- Personal Booking Offerings
Customer Contract Management
This feature in a travel agency software helps keep all customer agreements in one place, making it easy to create, update, and track contract terms. It also ensures that everyone sticks to the agreed terms, reducing disputes and misunderstandings. So make sure to consider this feature in the travel agency software you are opting for.
Revenue configuration
This tool in a travel agency software configures pricing and revenue rules for different services. It ensures that all income-related details, like discounts or price changes, are correctly set up and applied consistently in the travel agency software.
Tax configuration
Tax configuration in a travel agency software helps companies automatically calculate taxes based on various rules and locations, making tax compliance easier and more accurate. It adjusts the tax settings according to local and international standards.
Multiple currency and Billing Entity
Multiple currency and Billing Entity feature in the travel agency software supports billing in different currencies and allows companies to manage multiple billing entities, making it easier to do business globally. It ensures accurate invoicing and Payments across regions.
Profile Management
Profile management in a travel agency software allows the system to store and update customer profiles, keeping all necessary information, preferences, and history in one place. This helps personalize services for each customer.
Approval workflow
An approval workflow in the travel agency software automates the approval process for bookings, purchases, or any major business decision. It routes requests to the right people, speeding up decision-making and ensuring consistency.
Low fare recommendation
This tool in a travel agency software finds and recommends the lowest available fares, helping travelers or businesses save money on travel expenses.
Corporate Fare (Comparing with other fares)
This feature in a travel agency software compares corporate fares with regular fares to ensure businesses get the best deal, saving costs on frequent bookings.
Purchasing multi product shopping engine
A multi-product shopping engine allows customers to buy multiple types of travel products, like flights, hotels, or car rentals, in one place, making it easier to plan and book complete trips. This is one of the most important features to consider in a travel agency software if your company is planning to increase the revenue apart from normal ticket booking.
Customer behavior analysis
This feature in a travel agency software tool studies customer behavior, such as preferences or booking patterns, to provide insights that can improve services and tailor offerings to meet customer needs.
Corporate Wallet
A corporate wallet is a prepaid digital account that businesses use to pay for travel or related services, helping manage expenses and track spending.
Multiple payments – Credit Terms and Payment Gateway
This feature allows different payment methods, including credit terms and online gateways, giving customers flexibility in how they pay and helping companies collect payments more smoothly.
Supplier Management
Supplier management keeps track of contracts, rates, and relationships with suppliers, ensuring the best deals and smooth partnerships with airlines, hotels, and other service providers.
Instant Invoices
Instant invoicing generates invoices automatically as transactions happen, reducing delays and ensuring customers receive clear billing information right away.
Real Time communications
Real-time communication tools enable instant updates between the business and customers, like sending booking confirmations, alerts, or support responses to improve customer experience.
Custom business reports
Custom reports provide insights into specific business areas, such as sales, spending, or customer feedback, helping management make data-driven decisions.
Personal Booking Offerings
Personalized booking offerings allow companies to tailor travel suggestions or packages to each customer’s preferences, making the experience more engaging and relevant. Therefore above are the key elements you need to keep in mind while choosing the right Travel agency Software for your business. If you are planning to invest in a travel agency software which has all these then you must consider Infiniti’s travel agency software Agency Auto.
